Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Windsor | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Windsor is a GPhC registered online pharmacy weight loss clinic based in Windsor, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

Pharmacy Weight Loss Windsor is the data controller for the personal information you provide to us. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate as a legitimate online pharmacy weight loss clinic serving patients in Windsor and the surrounding areas.

2. What Data We Collect

We collect personal data necessary to provide safe and effective pharmacy services. This includes:

• Identity data: Full name, date of birth, and gender
• Contact data: Email address, phone number, and delivery address
• Health data: Medical history, current medications, weight, BMI, and other clinical information required for safe prescribing
• Payment data: Billing information processed securely through third-party payment providers
• Technical data: IP address, browser type, and website usage data collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatments and medications
• To enable our pharmacists to review and approve prescriptions safely
• To process and dispatch orders, with delivery typically completed within 1 working day of pharmacist approval
• To communicate with you regarding your treatment, order updates, and clinical follow-up
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy
• To maintain accurate medical records as required by pharmacy law

We will never use your data for unsolicited marketing without your explicit consent, and you may withdraw consent at any time.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors interact with our site. Cookies we use include:

• Essential cookies: Required for the website to function correctly, including secure login and checkout
• Analytics cookies: Help us understand website traffic and usage patterns to improve our services
• Preference cookies: Remember your settings and preferences for future visits

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to use certain features of our website.

5. Third-Party Sharing

We do not sell your personal data to any third party. We may share your data only where necessary with trusted parties, including:

• Prescribing partners and clinical staff involved in your care
• Secure payment processors to handle transactions safely
• Delivery and logistics providers to fulfil your order
• Regulatory bodies such as the GPhC where we are legally required to do so

All third parties we work with are required to handle your data securely and in compliance with UK GDPR. We do not transfer your data outside the UK without appropriate safeguards in place.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidelines, or longer where required by law. Payment data is retained only as long as necessary to complete transactions and meet legal obligations. You may request details of our full retention schedule by contacting us directly.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored on secure, encrypted systems. Access to patient data is strictly limited to authorised clinical and administrative staff only.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, request a correction, or raise a concern, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Windsor
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and may be updated from time to time. Please check this page periodically to ensure you are aware of any changes.